Reliable Textiles Review
About Reliable Textiles
Reliable Textiles operates out of Atlanta, Georgia as a wholesale distributor of towels, microfiber products, mops, aprons, and commercial linens. This is not a brand you’ll see advertised on Instagram or reviewed by lifestyle influencers. They sell to hotels, restaurants, hospitals, salons, and cleaning companies. Their tagline is “Quality Textiles Delivered To You,” and their product catalog reflects that B2B focus.
You can buy from their website directly. It’s a standard Shopify store with about 39 products across categories like bath towels, bar mops, microfiber cloths, huck towels, shop towels, and even mop frames. Everything ships in bulk cases. If you’re running a business that goes through towels fast, this is the kind of supplier you’d actually call.
For the average person shopping for bathroom towels? This probably isn’t your stop. But if you’re curious whether commercial-grade towels can work at home (or you’re outfitting a rental property), keep reading.
Product Lines and Materials
Reliable Textiles organizes their towels into three tiers, and knowing the difference matters.
Capella Gold is the top shelf. These are 100% ring-spun cotton towels with a dobby border. Ring-spun cotton means the fibers are twisted tighter before weaving, which produces a softer, more durable towel. The bath towels measure 24x48 inches at 10 lbs per dozen. Hand towels run 16x30 inches at 4 lbs per dozen. At $200 per case of 120 bath towels, you’re paying roughly $1.67 per towel. For a hotel or spa, that’s solid.
Capella Silver is the workhorse line. These use an 86% cotton and 14% polyester blend with a double cam border. The polyester adds durability for industrial laundering but sacrifices some softness. Bath towels come in multiple sizes from 20x40 to 24x50 inches, with case prices ranging from $77 to $138. The Silver line targets healthcare facilities and institutional settings where towels need to survive aggressive washing cycles.
Economy towels are exactly what the name suggests. Basic 100% cotton towels at the lowest price point. A case of 300 economy bath towels (20x40) runs $278, which is under a dollar per towel. These are the towels you’d find in a budget motel or a gym locker room. Functional, not comfortable.
Beyond towels, they carry terry bar mops ($390.50 per case of 1,200), microfiber cleaning cloths, ribbed bar mops, huck towels, salon towels, pool towels, bistro napkins, aprons, blankets, and even canvas drop cloths. It’s a full commercial textile catalog.
What Buyers Should Know
Here’s the thing about buying from a commercial supplier as a consumer: you’ll save money per piece but you’ll spend more upfront, and the product isn’t designed with your comfort in mind.
A Capella Gold bath towel at $1.67 each sounds incredible compared to a $30 Brooklinen towel. But you’re buying 120 of them. That’s $200 before shipping, and you won’t hit free shipping until $3,500. The Gold towels are decent quality (ring-spun cotton is legitimately better than standard cotton), but they’re built to a hospitality spec. That means white only, standard sizing, and a weight that prioritizes fast drying in commercial laundry over plush softness at home.
The Economy line is even more extreme. Those sub-dollar towels are thin, basic, and designed to be replaced frequently. Hotels and gyms buy them knowing they’ll toss them after a certain number of wash cycles. If you put one next to a consumer towel from Target, you’d feel the difference immediately.
The Silver line falls in between. The poly-cotton blend won’t pill or fall apart, but it also won’t feel as soft as 100% cotton consumer towels. It’s built for facilities that need to wash towels at high temperatures with industrial detergent.
If you run an Airbnb, a small hotel, a barbershop, or a gym, Reliable Textiles makes total sense. If you’re furnishing your own bathroom, you’re better off with a consumer brand that’s focused on feel and design.
How Reliable Textiles Compares
| Feature | Reliable Textiles (Gold) | Direct Textile Store | DZEE Textiles | Brooklinen (Consumer) |
|---|---|---|---|---|
| Material | 100% Ring-Spun Cotton | Ring-Spun Cotton | 100% Cotton Blends | 100% Turkish Cotton |
| Target Buyer | Hotels, Spas | Hotels, Healthcare | Hotels, Healthcare | Individual Consumers |
| Bath Towel Price | ~$1.67/piece (case of 120) | ~$2 to $5/piece | ~$2 to $4/piece | ~$30 to $39/piece |
| Min Order | Full case (60 to 120+) | 1 piece | Varies | 1 piece |
| OEKO-TEX | No | Some products | No | Yes |
| Color Options | White only | White, some colors | White, some colors | 15+ colors |
| Free Shipping | $3,500+ | Lower threshold | Varies | $75+ |
| Best For | Bulk hospitality | Mix of bulk and retail | Bulk hospitality | Home use |
The per-unit price gap between commercial and consumer towels is real. But you’re comparing apples to oranges. Commercial towels trade softness and aesthetics for durability and cost efficiency. Consumer towels do the opposite.
Who Should Buy Reliable Textiles?
This supplier is for you if:
- You run a hotel, restaurant, salon, gym, or healthcare facility
- You need towels, bar mops, or microfiber cloths in bulk (dozens to hundreds)
- You want a single supplier for towels, mops, aprons, and cleaning textiles
- Per-unit cost matters more to you than softness or color choices
- You’re outfitting an Airbnb or vacation rental on a budget
Skip this if:
- You’re buying towels for your own home and want something plush
- You care about third-party certifications like OEKO-TEX or GOTS
- You want to buy just a few towels to try before committing
- Color and design matter to you (it’s almost all white)
- You’re looking for a luxury or premium consumer experience
Is Reliable Textiles Legit?
LegitReliable Textiles is a real wholesale distributor based in Atlanta, Georgia. They sell through a Shopify storefront and appear to serve hotels, restaurants, healthcare facilities, and cleaning companies. Products are manufactured overseas through sourcing mills the company says it monitors. No third-party certifications are listed on their site. There's no BBB profile or significant consumer review history, which is typical for B2B textile suppliers. They're not trying to mislead anyone, but they're also not set up for the average home buyer.
- Founded
- 2015
What We Liked
- Wide product range covering hospitality, healthcare, automotive, and janitorial needs
- Two distinct towel tiers (Capella Gold and Silver) for different budgets
- Capella Gold collection uses 100% ring-spun cotton
- Bulk case pricing brings per-unit costs down significantly
- Based in Atlanta with a U.S. distribution center
What We Didn't Like
- Minimum orders are full cases, not individual pieces
- No certifications listed (no OEKO-TEX, no GOTS, no organic claims)
- Free shipping threshold is $3,500, far too high for small buyers
- Economy line towels are thin and basic, not meant for home comfort
- Very limited color selection, almost exclusively white
Frequently Asked Questions
Is Reliable Textiles a legitimate company?
Yes. They're a wholesale textile distributor based in Atlanta, Georgia, selling towels, microfiber products, mops, aprons, and linens to commercial buyers. They operate through a Shopify storefront and focus on hospitality, healthcare, and janitorial markets. They're not a consumer brand, so you won't find them at Target or on Amazon.
Can I buy from Reliable Textiles for my home?
Technically, yes. Their website is open to anyone. But everything is sold in bulk cases, often 60 to 1,200 units per order. A case of 60 Capella Silver bath towels runs $77, which works out to about $1.28 per towel. That's a great price per piece, but you probably don't need 60 bath towels for your apartment.
What is the Capella Gold collection?
The Capella Gold is Reliable Textiles' premium towel line. It's made from 100% ring-spun cotton with a dobby border. Bath towels are 24x48 inches at 10 lbs per dozen, and hand towels are 16x30 inches at 4 lbs per dozen. These are designed for hotels, resorts, and spas where guests expect a softer touch. They're noticeably better than the Economy line but still not comparable to consumer luxury brands.
What's the difference between Capella Gold and Capella Silver?
Materials. Capella Gold uses 100% ring-spun cotton, which is softer and more absorbent. Capella Silver uses an 86% cotton and 14% polyester blend with a double cam border, built for durability in institutional settings like hospitals. Silver is cheaper and holds up to heavy industrial laundering. Gold feels better against your skin. Pick based on whether you need comfort or endurance.
Does Reliable Textiles have any textile certifications?
No certifications are listed on their website. There's no OEKO-TEX, GOTS, organic cotton, or Fair Trade certification mentioned anywhere. For a wholesale supplier focused on hospitality and healthcare, this isn't unusual, but it does mean you're taking their quality claims at face value. If certifications matter to you, look at brands like Brooklinen or Boll and Branch instead.
How much does shipping cost from Reliable Textiles?
Free shipping kicks in at $3,500 for orders within the continental US. Below that threshold, shipping costs depend on order size and location. That free shipping minimum tells you a lot about who this company is built for: businesses placing large, recurring orders, not individual consumers.
Are Reliable Textiles towels made in the USA?
No. The company is based in Atlanta and distributes from the US, but their products are manufactured overseas. Their About Us page mentions 'carefully evaluated sourcing mills' that management monitors. They don't specify which countries the towels come from. This is standard for the commercial textile industry, where most wholesale towels are produced in Pakistan, India, or China.
Related Reading
Background on the claims this review references.